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Find your location

Why do we need this?

Setting your location at Direct Scot means we can give you search results that are both local and relevant to you (e.g. your bin collection days, school term dates, nearby schools and sports and leisure services)

We don't store this user data, so your security is guaranteed.

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Welcome to DirectScot.org

DirectScot is the experimental prototype of a public service website for Scotland. It offers access to information, services and applications from a wide variety of sources.

It aims to be simple, intuitive and to put the needs of users first. We stress that this is an experimental prototype. Please don’t rely on it. At this stage it is neither comprehensive nor is it fully robust.

Developed by the Scottish Government, DirectScot is a response to the ongoing debate on how government services can be delivered efficiently in the digital age.

To make our point, we have developed a few fully-functioning user journeys that show how a full DirectScot website might work. You can find out more in the DirectScot blog.

Get started and give us your views…

Unreviewed - content source has not yet been reviewed for DirectScot

Make a complaint about your pension provider

The Pensions Ombudsman website allows you to make an online complaint about your pension provider.

Overview

The Pensions Ombudsman investigates complaints and disputes about the way pension schemes are run.

Complaints about the sales and marketing of pension schemes are dealt with by the Financial Ombudsman Service.

If you would like more information before making your complaint use the 'Pension ombudsman powers' link below; this will explain the role of the Pensions Ombudsman and the complaints procedure.

How to use this service

The link below will take you to a complaints form online.

More useful links

  • Source Direct Gov
  • Last Updated: 06 Jan 2012